Terms of Service

What ClipSeek Is

ClipSeek is a web app for livestream creators, editors, and creator teams. It listens to a live stream, detects moments that may work as short-form clips, renders them, and lets you review, download, or upload them.

ClipSeek connects to Twitch as the livestream source and, when available, to TikTok as an upload destination, only after you authorize those accounts.

Early Access Subscription

ClipSeek Early Access is a paid monthly subscription. The early-access price is €15 per month and stays the same for as long as your subscription remains active without interruption. If you cancel and subscribe again later, the price at that time applies.

Each billing period includes 15 hours of listening time. Listening time is counted while a session is listening to a live stream. Unused hours do not roll over to the next period.

Payments are processed by Stripe. The subscription renews automatically each month until you cancel. You can cancel, update your card, and download invoices at any time from Manage billing on the Accounts page. After cancellation, access continues until the end of the period you already paid for.

Seats are limited during early access. We may limit how many people can subscribe.

Refunds

You can request a full refund within 14 days of your first payment, without giving a reason, by writing to support@synapseclip.app. This also covers your statutory right of withdrawal as a consumer in the EU.

After 14 days, payments for periods that have already started are not refunded, except where the law requires it.

Usage Limits

To keep the service reliable for everyone, ClipSeek applies limits, including one active listening session per account, a maximum number of simultaneous sessions across all users, and limits on clips per session, per day, and clips stored per account.

When capacity is full, a new session may not start right away. Listening time is never charged for a session that did not start.

Early Access Availability

ClipSeek is in early access. Features, availability, limits, integrations, and results may change as the product improves.

Listening sessions can be interrupted, for example by updates or outages. We do not guarantee that every moment is detected, rendered, uploaded, or stored successfully.

Generated clips are suggestions. You decide which clips to keep, download, or publish.

Your Content Responsibilities

You may only process livestreams that you own or that you are authorized to clip and publish. You are responsible for the clips, captions, titles, descriptions, hashtags, downloads, and uploads you make with ClipSeek.

You must follow the rules of the platforms you use, including the Twitch Terms of Service and Community Guidelines and the TikTok Terms of Service and Community Guidelines.

Connected Platform Accounts

When you connect a third-party account, you authorize ClipSeek to perform only the actions shown during that platform's authorization flow. You can disconnect an account at any time.

Third-party services, including Twitch, TikTok, Stripe, Deepgram, OpenAI, Supabase, and Railway, have their own terms and policies, which also apply to your use of them.

Prohibited Use

You may not use ClipSeek to process, generate, export, or upload content that violates laws, platform rules, intellectual property rights, privacy rights, or the rights of others.

You may not misuse the service, attempt to bypass limits or security controls, share your account, interfere with the platform, scrape unauthorized data, or use connected accounts without permission. We may suspend accounts that do.

Contact

For questions about these terms, billing, or refunds, contact the ClipSeek team at: support@synapseclip.app